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Job Profile
Manager, Client Servicing
Dadar, Mumbai | Full-time | On-site
Key Responsibilities:
- Develop strong relationships with clients and serve as the primary point of contact
- Consult on brand strategy and marketing solutions
- Understand client needs, objectives, and expectations to ensure satisfaction and retention
- Manage multiple client projects simultaneously, ensuring deadlines are met
- Coordinate with internal teams including the creative, content, and technology teams to deliver high-quality work
- Contribute in creative content writing
- Maintain brand consistency across all communication
Key Requirements:
- Proven experience in servicing clients for digital marketing and creative solutions
- Video production know-how
- Strong understanding of web development processes
- Excellent communication and interpersonal skills
- Proficient in data analysis and reporting tools like Google Analytics
- Up to date on industry trends, best practices, and emerging technologies
- Experience managing teams and projects